WebinarJam: A Comprehensive Review and User Experience Insight Logo

WebinarJam: A Comprehensive Review and User Experience Insight

21 July 2021

WebinarJam

If you are looking for a webinar software tool and are stuck in deciding which one is the best among the plenty of them, choose WebinarJam. The software aims to facilitate the best and most convenient communication and collaboration experience by providing a myriad of basic and exclusive features depending on your plan, discussed in the review. It also supports advanced live casting, event streaming, and webinar broadcasting on YouTube, Facebook, and even via private web rooms.

WebinarJam provides tools like screen share tools, annotations, slideshows, polls, surveys, etc., to better present your ideas. For more information read our detailed review and know why WebinarJam is considered one of the most powerful and all-in-one live webinar solutions available out there.

Check if you can get any special discount with our WebinarJam coupon code article.

About WebinarJam

WebinarJam is a webinar hosting software trusted by over 50,000 businesses across 40 different industries worldwide. The platform supports 11 different global languages and allows you to broadcast a PowerPoint presentation, your webcam, your screen share, or anything in between in high audio and video definition.

You can also easily access various third-party tools by integrating them with WebinarJam, such as Google Hangouts, ListWire, Aweber, etc. Therefore, if you use WebinarJam for your video hosting sessions, you will NOT have to settle for jerky frame rates, pixelated images, limited attendance, or incomplete solutions. Ensure a stable internet connection, a suitable device, including desktop, laptop, tablet, Android, and iOS phone, to have the best webinar hosting experience.

Important Details

  • Site – https://www.webinarjam.com/
  • Established Year – 2013
  • HQ – Las Vegas, USA
  • Twitter – WebinarJam
  • Facebook Page – WebinarJam

Features

Here are some top features of WebinarJam which make it stand out among all the other video hosting platforms.

  • Whiteboard
  • Polls
  • Live Offers
  • Analytical approach
  • Attendee Spotlight
  • Handouts
  • Video Injections

How to Get Started on WebinarJam?

Newbies, follow this quick WebinarJam setup guide to get started on the software easily.

Step 1: Sign Up

Register with WebinarJam by signing up through its official website. Provide the email you want to use to host your webinars and open your dashboard.

Step 2: Start Setup

Initiate your WebinarJam journey by clicking on the “Add Webinar” button from your dashboard and select the type of configuration depending on if you want to customize your settings or want to continue using the default ones. Then, follow the given steps to customize your settings.

Step 3: Webinar Configuration

Select any suitable webinar configuration from the three options available- Right Now, Schedule for Later, and Always On only after reading all the features mentioned.

Step 4: Basic Settings

Now edit the basic settings for your webinar. It includes the Webinar Name for your reference in the dashboard, your Webinar Title and Webinar Description that would be visible to all your potential registrants, and Webinar Language to make the registration fields and buttons easily understandable.

Step 5: Webinar Schedules

After you have edited all the basic settings in detail, jump to the webinar schedules. Here you will see three options- One single session, Multiple sessions, and recurrent series of sessions. Read their descriptions carefully, and depending on your priority, choose any one of the options.

Step 6: Registration

The registration page is the first page that people will see when they register for your webinar. This page will also provide them a hint of your webinar. So, in this step, customize your registration page’s settings. You can select a template and edit it or design your own.

Step 7: Notifications and Integrations

You can add ten notifications before and ten after your webinar in WebinarJam. Choose an email gateway to add notifications.

You can also add integrations with various Email Autoresponders and add any tracking system you like, such as Facebook Pixels.

Step 8: Thank You

Design your Thank You page and add a survey if you like by clicking on the “Survey Your Registrants” option. You can also edit features like Live and Replay as you proceed further.

Pricing and Plans

Choose any WebinarJam pricing plan billed annually to enjoy a plethora of benefits. Also, the platform offers a 30-days refund facility Under this, if you’re not satisfied with WebinarJam’s services, you can receive a full refund after requesting it within 30 days of your purchase.

Basic ($499)

The basic plan allows you to host unlimited webinars with 500 attendees and two hosts for a maximum duration of two hours.

Professional ($699)

Getting this plan allows you to host unlimited webinars with 2000 attendees and four hosts for a maximum duration of three hours. You also get additional features which include an Always-On live room and the Panic Button.

Enterprise ($999)

The most advanced plan offers you many exclusive benefits and is worth its price. For example, you can host unlimited webinars with 5000 attendees- 10 times the basic plan, and six hosts for a maximum duration of six hours. In addition to all the features provided by the Professional plan, it also offers the feature of the Control Center.

Pros and Cons

WebinarJam has several pros and carries its share of cons also. Let us read through to know about them.

Pros

  • Real-Time Chat – Kick out the dullness from your webinar sessions by engaging your audience with real-time chat. The live chat options include group chat, moderation capabilities, highlighted and private comments, etc.
  • One-Click Registration Hotlink – It is an advanced feature offered by WebinarJam to allow people who are already on your autoresponder mailing list to click one link and register for your webinar super conveniently.
  • Polls and Surveys – WebinarJam allows you to create engaging polls and surveys that let you understand about the attendees in detail. You can also create quizzes for your audience for more engagement with your material.
  • Handouts – The Handouts feature allows you to share files effortlessly to download, including PDFs, with your attendees while the webinar is going on.
  • Drawing Board – Now you can interact with your viewers and explain your material to them easily by introducing hand-writing notes or drawing diagrams. It is featured directly on top of your slides.
  • Panic Button – If you want to leave a webinar; panic button comes to your rescue. A new room that is also live will be booted up by WebinarJam and all the attendees will be added to that room, automatically; however, this feature is included only in the Professional and Executive accounts.
  • Control Center – If you have the Enterprise plan, you can let your team manage the events from a separate dedicated control center and simultaneously you can completely focus on your presentation.
  • Room-Always On – An exclusive feature available for Professional and above accounts serves as a dedicated, always-on, branded room for your business. The URL will include your company’s name and will remain the same. The feature is ideal for organizing recurring live sessions with the same audience and makes attendees join your room any time with the same fixed link.

Cons

Here are some drawbacks on which WebinarJam needs to work on.

  • Delay in streaming – Some attendees may experience a 10-second delay from live broadcasting, meaning that any queries will be answered with delay, impacting the flow of the presentation.
  • Outdated designs – The designs are pretty limited, simple, and repetitive for landing page templates. The designs do not match the branding, hence impacting the event and product quality.
  • Inconvenient settings – When you have to change the camera or mic settings, it is a lengthy and inconvenient process. WebinarJam prefers the device camera, but if you need to change it to an outside source, you will have to change the browser settings rather than doing it from WebinarJam.

Customer Support

WebinarJam has tutoring videos for customer help and has also answered as many queries as possible, assisting you in all the issues. However, if you still need any help, you can reach out to them on the support page. In addition, the LIVE chat option is available from 8:00 AM PT to 2:30 PM PT.

FAQs

What are the technical requirements to use WebinarJam?

WebinarJam can be accessed with the availability of the following:

  • A computer/ laptop
  • Internet access (LAN or Wi-fi)
  • Enable JavaScript and Cookies
  • Speakers/ Headphones with mic

Which alternatives of WebinarJam are available?

Several apps and sites are available in the market that allows you to host live webinars like:

  • Zoom
  • Google Meet
  • EverWebinar
  • Cisco Webex
  • Demio
  • GoToWebinar and more.

Is WebinarJam Worth it?

WebinarJam does have a few downsides that we have mentioned above, but it is completely worth the money, given the features it has. It is an advantageous marketing and education tool as it holds the capacity to engage thousands of attendees in a single go.

Conclusion

The above review proves that WebinarJam provides the best-in-industry features and lives up to all the hype apart from a few concerns. The exclusive benefits of every plan and the stellar customer support make this webinar software tool, hands down, the best one in the industry. WebinarJam employs robust and advanced auto-scaling server technology that promises cutting-edge performance.

Finally, the platform ensures seamless working software for a vast group of webinar hosters. Thus, WebinarJam overcomes the maximum limitations of other software and delivers a valuable product worth it’s pricing.