UI/UX Designs

UI/UX Design Process Stages and Deliverables Checklist

UX Design

Every day, users use different products, most of which are accessible digitally. This makes it essential that during your UI/UX design process, you try to incorporate a good user experience as the backdrop for your UX design strategy. If your users have trouble using your products, you lose them, meaning your ideas should be user-friendly.

According to recent research by a global market research firm called Forrester, it is claimed that you can quickly meet the needs of your customers, raise their readiness to pay by over 15%, and boost brand loyalty by 16% with superb UI/UX design.

A website’s conversion rate can rise by 200% with a superb user interface and by 300% to 400% with a seamless user experience. These startling figures have shown that there is a potential to completely alter the course of your customers’ journeys while also emphasizing why you should provide your users with good UI/UX design service.

Therefore, before going into UI/UX Design Process Stages and Deliverables Checklist you should do for your digital products, you need to know the meaning of UI/UX design.

What is UI/UX Design?

UI is an acronym for user interface, while UX stands for user experience. These two factors work together to deliver the intended outcomes for a unique user interface. It is often seen as two sides of the same coin.

The process of developing an interface, streamlining navigation, and highlighting pertinent elements of a good or service is known as UI/UX Design. It blends design and user experience elements to build interfaces that are simple to use, offer people what they need quickly, look fantastic, are intuitive, put users in mind, and result in an all-around pleasant user experience.

Additionally, it considers user preferences, perceptivity, and emotional intelligence. The usability, accessibility, and functionality of your website or App are all improved by good UX design, making user interaction more enjoyable and leading to the conversion you need in the end.

Importance of UI/UX Design

Many product owners wonder about the need or importance of UI/UX design and why having a UX design strategy is essential. The usefulness is that:

  • Boosting sales and accelerating business expansion is the leading business objective, which is probably why you have a company, or a product to sell, which is why UX/UI design is needed to achieve this objective. The product’s UX/UI design improves user satisfaction and customer satisfaction, which ultimately helps increase product users and results in the desired conversion, such as signups, purchases, sharing, etc.
  • Users have many options and alternatives for the products and services you offer, so you only have a little window of opportunity to grab their attention. Giving customers a UI/UX design service that prioritizes and is concerned about them while developing the App, website, or product is crucial if you want to hit the target with them.
  • An application or website can gain users trust. The users who visit your website or application could determine how well your UI and UX work. If you need more traffic or visitors, it is probably an indication that the UX design strategy used is not fitting for your brand or product.
  • Since first impressions last long and good UI and UX design can make or break how users recognize and feel about a brand, UI and UX design become even more critical for start-ups and small businesses. Many people will never visit a website or application because of the bad user experience they had resulting from a flawed UI/UX design process, which means vital emphasis should be placed on UX design strategy.

Therefore, what deliverables checklist should you follow in a UI/UX design process?

8 Key Steps of a Process Stages and Deliverables Checklist

Stage 1 – Project Definition & Scope

In the first stage of the UX design strategy, the team establishes the project’s goals and scope. This process involves carrying out interviews with stakeholders, user research, and competitor analysis, which must be strictly adhered to. Another core thing to look at in this initial stage understands the issue from a user-centric standpoint.

To carry out this process very well in the UI/UX design process, these methods are used:

Empathy Maps: A graphic representation of the user’s requirements, objectives, and problems.

User persona: It is a fictional figure that represents the target user.

User Flows: It is a graphic representation of a user’s journey.

Use Cases: A description of how a user will use a product.

At this point, it is crucial to balance the project requirements, company goals, and user needs because they are often only sometimes harmonious. Design teams should set measurable goals to agree on key project deliverables.

Stage 2 – Understanding the Problem

The problem must be defined from the user’s point of view once the design team has the project’s aim and scope in place, which is why in the UI/UX design strategy, the processes should be followed systematically. To grasp what the problem may be, designers employ various UX techniques to empathize with consumers, as empathy maps and user personas discussed in the first stage.

Knowing what problem, a user may be facing and how to solve them to create a good user experience on your website or application is a good UI/UX design service.

Stage 3 – UX Research

In the third stage of UX design strategy, UX designers must ensure that stakeholders are aware of the target market’s needs. User research and developing personas to represent and express user behaviour patterns are some of the essential methods. Personas represent a product’s typical users, obtained by considering their objectives, requirements, and interests. They assist the project team in building empathy for the user.

Another crucial step in the UX design process is user research. Various strategies are utilized to uncover behavioural patterns, provide context, and shed light on the design process. Numerous user research methods and approaches are accessible; the key is to pick the appropriate form that will work best for the circumstance.

Stage 4 – Ideology – Check and test functionality

With a solid grasp of users’ needs and based on your discoveries in the first three stages of the UI/UX design process, it is time to start considering how you or your UX designer might translate these findings into a usable solution now. This is where low-fidelity prototyping and sketching come into play at this stage.

Sketches are hastily created hand-drawn representations of concepts. They aid UX and sometimes product designers in considering the various parts of their creation. Moreover, how they will work together. The purpose of sketches is to capture ideas for faster wire framing and prototyping quickly; they can be imperfect since the aim is only to promptly represent concepts that will help give users a good UI/UX design service.

For UX designers to create help sketches that will help them in their UX design strategy, some sketching methods must be included for optimal results, and they are:

Mind mapping

Using mind mapping is a fantastic approach UX designers use to generate and link ideas.


This method entails compiling a series of sketches to tell a narrative. At this stage, visualizing how the user or ultimate consumer will utilize the product helps create a good sketch.

Paper prototyping

A pencil and paper are used in this stage to make various low-fidelity mock-ups. It is perfect for the initial phases of the design process because it is quick and simple to complete without too much hassle.

Low-fidelity prototypes are simplified iterations of a product to test information architecture, user flows, and presumptions. UX designers use several applications to create wireframes, like Sketch and Figma. UX designers often make use of the following steps while developing low-fidelity prototypes:

Basic Wireframes

Wireframes are the initial visual prototypes of a digital product. They aid UX designers in outlining their works’ structure, hierarchy, and content. Typically, low-fidelity wireframes are made up of plain boxes and lines.

Annotated wireframes

They are called annotated wireframes because they have comments or annotations. They are employed to solicit stakeholders’ feedback and explain the reasoning behind particular design choices.

Interactive elements

Once the wireframes have been approved, designers can include interactive elements. The UX design team can test the user flow and collect feedback on the entire experience using this.

Design sprint

The team may occasionally engage in a design sprint, which is a time-limited activity that aids in the quick resolution of complex problems like business challenges. It is goal-oriented and human-centred in its approach.

Stage 5 – High-Fidelity Mockups & Prototypes

The UX design team may start developing high-fidelity prototypes that they can test once they have a solid knowledge of the user flow and the overall experience. A high-fidelity prototype accurately represents the final product that feels and looks the same. They are used to test visual design, user flows, and interactions.

UI designers take the wireframes and add graphics, such as colours, text, and images, to produce a high-fidelity prototype. The company will leverage current visual elements from its design system if it has one or makes its own if not. User testing can begin once the team has a prototype that functions like the finished product.

The main objective of user testing are:

  • Testing the usability of a product.
  • Using actual consumers to test the design.
  • Identifying user problems and potential areas for improvement.
  • Evaluating access.
  • Locating commercial prospects.

The UX designers can revisit their sketches, wireframes, or prototypes and update them if new information is discovered during user testing in the UX/UI design process.

It is good that design teams carry out user testing at various stages, not only at the conclusion. Success depends on testing hypotheses and validating concepts with team members, stakeholders, and actual users throughout each design phase.

Stage 6 – Usability Testing

The UI/UX design process is unending. Even after a product has been released, there are still possibilities to get input, gather usage data, refine, release, and repeat the cycle. It is possible to determine if a product is usable by a target market by conducting a usability test. It identifies users’ issues with a particular user interface and highlights challenging tasks and ambiguous language that the users find difficult to understand.

People frequently used to try out existing products to find out if there is an opportunity for improvement. Reports from usability tests are often given at the prototyping stage.

Understanding the information acquired during usability testing through collecting, classifying, and producing reports is a process that UX designers perform more frequently to give the best UI/UX design service to the final consumer of a digital product.

The design team will learn how the product functions with users on a large scale through another set of data collection, which is a quantitative method, after it is tested.

Record and evaluate user behaviour, and various tools and methods are available. The digital footprint of each user is tracked across mobile and web devices using eye-tracking, click-tracking, heatmaps (which display click-, tap-, and scroll-behaviour), and UI element tagging.

Stage 7 – Design Handoff

This is an essential step in the deliverables checklist in UI/UX design process. The design handoff can be problematic for many UX/UI designers and engineers because a mistake by any team could cause delays and defective products, which will set the design backward.

While creating prototypes, assets, and documentation is generally the job of the UX team, the design handoff process is a collaborative endeavour that begins in the early design stages.

In a UI/UX design process, a successful design handoff goes through three stages, which are:

  • While designing, that is, before the handoff.
  • Before Handoff
  • During Handoff

If the design and development teams work together and communicate successfully throughout the design phase, the handoff process of organizing and double-checking will go smoothly. This is just as how significant the paperwork, data, and assets are when the UX designers present them at a design handoff.

To prevent confusion, UX teams should first remove excessive levels and guides. Additionally, UX designers must verify that their component grouping and labelling are accurate. This is because developers need explicit annotations to comprehend mockups and interactive prototypes. These annotations give background information or describe functionality that might be unavailable from the design tool. To ensure that developers receive a thorough design handoff, designers must review the product with the documentation.

Stage 8 – Quality Assurance or UX Audit

To identify areas of a digital product that could use improvement, it is often advisable to do a user experience audit, that is, a UX audit. This eighth stage should be incorporated into the UX design strategy because it is an essential element in the UX design process since it reveals which features of a website or App are frustrating users and hindering conversions. The main aim of a UX audit is to expand on the current situation and makes recommendations for changes or user-centered additions.

A UX audit should show UX designers how to increase conversions by making it more straightforward for users to accomplish their objectives on your website or App. Although a UX audit comprises a long number of components to check depending on your App’s particular requirements, below is a summary of some crucial areas that should be focused on:

  • Critical user-specific tasks, such as objects, actions, options, and menu items, should be simple to find in the App or website.
  • Additionally, check that the primary navigation is obvious and that the navigational labels are clear and concise for a user to know quickly.
  • Users should constantly be updated on what is happening on the backend by the system.
  • The App or website should employ common, non-technical language that users are familiar with.
  • If two phrases, circumstances, or actions mean the same thing, it should be evident to the user.
  • Error messages should be expressed in everyday language, and they should offer a solution.
  • Ensure that the content to help users better understand the website, App, or digital product is understandable, organized, and pertinent.
  • The website or App should be secured for the end user to access using an SSL certificate. An installed SSL certificate on your website helps increase users’ trust because they will see the padlock sign when visiting your website.
  • Loading times for pages and applications should be appropriate, and it can be achievable by using a Content delivery network (CDN)
  • Readable fonts, text, and layout should be used on your website and Apps.
  • The homepage needs to be simple to understand in 5 seconds. Users are more likely to leave a page sooner if it takes longer to understand what it is about.


Sticking to all the eight stages laid out here in UI/UX design process will ensure you save resources in the end. These deliverables must be checked to prevent time wastage and exceed the required budget for developing a particular digital product.