Kimp Graphic Design Service: An Honest Assessment and Review Logo

Kimp Graphic Design Service: An Honest Assessment and Review

7 March 2023

Kimp

Whether you’ve recently decided to launch a business or you’ve simply decided to rebrand, media design is a hugely important role in building your brand image, maintaining the interest of your customers, and standing out from the competition.

Onboarding a design team to handle this aspect of your business can be a risk, especially due to the fact that not all designers have the skill sets to be able to cater to the wide variety of media designs a business may need. The best port of call is to go with a design service – but which is best for you?

Finding a design solution fit for your business can be both a costly and daunting task, especially if you’re not sure where to start or even look. Fortunately, design services have risen in popularity over the past few years, which has made them accessible to businesses of all sizes.

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Today, we’re going to be taking an in-depth look at one of the most popular design services currently available on the market: Kimp.io, which has gained popularity for its quick service and ability to help businesses scale. Is it the right design solution for you, though? Read on to find out more.

Kimp in 2 words

Kimp is a platform that connects users with a project manager and 3 designers to complete unlimited videos and graphics for a flat monthly fee. Save time and money with a dedicated and talented team at your disposal.

What is Kimp?

Kimp.io is a unlimited graphic design service that is used by organizations, content creators, marketers, and agencies to create high-quality content designs at an affordable rate. Kimp was created with convenience in mind, which is why one of its key purposes is to bridge the gap between business owners and media designers.

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How Does Kimp Work?

As soon as you have created an account with Kimp, you will be given your very own dedicated team that will get to know both you and your brand(s) in order to help you shape your brand image and deliver the high-quality designs that you need.

That’s not all, either. One of the main selling points of Kimp is that they allow you to request unlimited designs, including print, custom, GIF, landing page requests, digital and more. This is extremely helpful for businesses of all sizes, as it takes the hassle out of having to create them yourself, especially if media design isn’t your forte!

Once you have created and then submitted your requests to Kimp, the Kimp team will then begin to outsource your content requests to a team of professional designers that are suitable for the job. After a team of designers has been selected, they will then begin creating your project requests in a timely and professional manner, making sure to adhere to all of your requirements and specifications.

After the work has been completed, the designers will send the finished work to Kimp, who will then notify you that everything has been completed and is ready to view. At this point, you will be able to go ahead and download the necessary files sent over by Kimp, and review the work to make sure that you are completely satisfied with it. If you need any changes to be made, you will then have the opportunity to give feedback to Kimp, who will pass it on to the team they outsourced so that revisions can be made.

Kimp Benefits and Drawbacks Overview:

Main Benefits:

Unlimited Design Requests: 

Kimp gives you the opportunity to be able to send in an unlimited number of design requests, which is one of the biggest benefits of its service. You can request a variety of different designs, including print, digital, GIFs, and more!

Dedicated Team:

As soon as you sign up with Kimp, you will instantly receive a dedicated team that will be able to get to know the ins and outs of your business, so that they can help you to create designs that are not only reflective of your brand image but will also be able to scale your company.

Feedback and Review Process:

Unlike other design services, Kimp allows you to review all of the completed designs before they are made live on your site. This means that you can provide feedback if any changes need to be made, in order to create content that is in line with your vision.

Main Drawbacks:

Not Suitable For All Businesses:  If your business does not currently require the need for regular and recurring content, then you will not be getting the full value each month, especially as the fixed monthly price is pretty expensive.

Different Time Zones: As Kimp outsources designers, many of them work in different time zones than the U.S, which means that requests will usually be completed overnight. Though this usually won’t be an issue, it can cause a delay in communication, especially if you have any feedback or changes that you would like to be made.

Kimp Pricing:

To make things as simple as possible, Kimp offers one pricing plan. Let’s take a closer look at it:

Kimp.io Enterprise Pricing Plan: $389/month

What’s Included:

  • Stock photos
  • Dedicated team
  • Unlimited requests
  • Unlimited revisions
  • Zapier integration
  • Dedicated account manager
  • Trello project management

As a side note, Kimp also offers a free trial, which we think is a really nice touch, as it will allow you to get a feel for Kimp and its services, and whether or not it’s a good fit for you.

 

Kimp Pros

Here are the benefits of using Kimp for all your design needs.

Versatile Expertise

When you sign up to Kimp, you’re given a team of 3 designers with different expertise: illustrations, prints, or digital. Unlike other services that also offer mobile or website design, your team is focused entirely on graphic design, meaning that they are highly specialized.

Project Manager

Along with your team of expert designers, you’ll also be assigned a project manager. They’ll communicate with your designers and help you structure your task requests to optimize the workflow.

Fast Output

Most graphic design companies only complete one task at a time. Kimp doubles that by having their designers work on two tasks at a time. This increased output effectively doubles the number of creations you get for your money. Plus, you can upgrade or downgrade your subscription to include video editing at any time as your company scales.

Unlimited Revisions

In addition, you can request unlimited revisions from your designers. However, your revision requests will join the queue of requests, so it might delay other tasks.

Excellent Video Editing

Whether you sign up for the video subscription individually or the Graphics + Video plan, Kimp’s video editors can enhance your footage or create videos from scratch. With a slightly longer turnaround, Kimp’s video services include animated static designs, animated typography, video ads, cinemagraphs, demo videos, and GIFs.

Customer Support

Whether their graphic design service is right for you or not, Kimp’s customer service is excellent. With the option to contact them via live chat 24/7, phone, or email, they’ll assist you. Kimp also reaches out to you proactively, sending onboarding emails and follow up calls to make sure you’re satisfied with Kimp.

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Kimp Cons

The downsides of using Kimp include:

Bulk Designs

Kimp is excellent for bulk designs. If you need only one or two graphic designs a month, then you’ll be paying far more than necessary per design. Unfortunately, there is no single request option. So unless you have ongoing design needs, perhaps Kimp isn’t for you.

No Refunds

If you find that you don’t have enough designs to fill your Kimp subscription, you don’t get any refunds. You have to pay for months in which you don’t request any designs. However, you can cancel your subscription at any time as you are not locked into any contracts.

Time Zones

While Kimp tries to match designers and users in similar locations, you might find yourself working in different time zones. Therefore, quick tasks that you hope take a few hours might not get back to you until the next working day.

Who Exactly Is Kimp For?

Kimp is great for businesses of any size that need unlimited graphic designs at their disposal. Similarly, professional bloggers or website developers benefit.

Final Thoughts:

All in all, Kimp is one of the best-unlimited design services we’ve come across. Between their free trial and prompt service, what stands out to us the most is the dedicated team you get assigned after signing up. It’s a service feature we haven’t seen in many other design agencies and ensures that the service you get is personal and tailored to your business goals.

Though it might not be the best option for a small business or organization that doesn’t require regular design needs, it’s a fantastic service for those that do, and it will take the hassle out of content design, all while helping to upscale your business. If you’re on the fence about whether or not to try them out, we say go for it.

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FAQ

What is Unlimited Graphic Design?

It means you get an unlimited number of graphic design projects and revisions for a monthly fee. The design team handles your requests on a first-come-first-served basis. However, you have the option to change the order in the queue.

Who Can Use Kimp?

This Canada-based company is suitable for:

  • Startups
  • Bloggers
  • Marketers
  • Freelancers
  • Entrepreneurs
  • Creative agencies
  • Or anyone that needs high-end graphic design services on a regular basis.

How to Submit Design Requests?

To submit design requests, email at [email protected], use Trello or Kimp.io’s project management tool. After that, add the needed details, such as the format, orientation, size, colors, text copy, and inspirational designs. The project manager reviews every request.

How Many Designs Can I Review?

You can review 2-3 designs per business day on an average, from Monday to Friday. This depends on the complexity of the design. Minor requests, revisions, or changes are often delivered the same day.

However, custom illustrations and ebooks usually take more time. If the completed designs need revision, you can make an unlimited number of revision requests. When you are fully satisfied, you can download the files.

What Are the Alternatives to Kimp?

Below are the top alternatives to Kimp:

  • ManyPixels
  • DarkRoast
  • Penji
  • Inkscape
  • Design Pickle

What Does Kimp Not Do?

Below the tasks you can’t request from Kimp:

  • Motion graphics
  • 3D renderings
  • Website or app designs
  • UI and UX designs

Can I Invite My Team Members to Collaborate?

Yes. You can request additional members to get added to your Kimp account without paying extra.

Can I Cancel the Contract?

Yes. Users can cancel the contract at any time. There are no cancellation penalties. Just login to your Kimp account and click cancel to cancel your subscription.

Old review :

Are you looking for impressive designs to boost your brand awareness? Kimp.io is the right choice. It is the top graphic design company that offers unlimited graphic and video design services monthly. Whether you are an entrepreneur, marketer, service provider, or freelancer, you can easily use the platform and get the designs without wasting time and money.

The dedicated design team design and animate the video footage, images, and graphics from scratch for you. The company works on multiple brands, and the users can request to have multiple members added to their Trello boards. The biggest benefit is that you can try Kimp for seven days and are not locked into a contract. To know more, dive into our in-depth Kimp review.

About Kimp.io

Kimp.io is a Canada-based company that renders a broad range of graphic and video design services to all businesses for a flat monthly fee. It was set up by brothers – Senthu and Ven Velnayagam. Ven is based in Ontario, and Senthu is based in Bangalore. Start a free trial with Kimp today.

Achievements accomplished by Kimp include the following:

Clutch Top B2B Companies Canada 2020 Award
Finances Online Rising Star 2019 Award
Finances Online Premium Usability 2019 Award

How Does Kimp’s Unlimited Graphic Design Services Work?

The biggest part of registering at Kimp is that you do not need to concern about hiring, managing interviews, and other work on your part. Simply submit the design request and the company takes care of the rest. Once you submit the request for a design project, the company sends it to a professional designer team. You typically get three experts in your graphic design team for their fixed monthly rate.

Each of them is specialized in at least one graphic design style – print, illustration, or digital. The designing team uses Adobe Suite software –InDesign, Photoshop, and Illustrator for crafting designs. All high-quality designs are as per specific brand guidelines. You can review the designs and request the necessary revisions. Depending on your location, you will get a team that will work within business hours. This means your requests get completed as fast as possible.

Their design team consists of an expert from Srilanka, Indonesia, India, Argentina, and Columbia. A project manager is assigned to the design team. He will supervise all the design projects so that they get completed on time and in compliance with the requirements.

Moreover, the digital platform also displays the estimated completion time for each design project. It only offers one plan that allows for unlimited design requests and revisions. But they offer a high output of designs than their competitors.

Kimp.io Pricing Plans
Kimp charges a fixed price of $389 per month for unlimited design requests and revisions. It provides transparent pricing to its customers. There are usually three plans for the customers – graphics, video, and graphics + video. Graphics plan is great for those that need to fulfill their everyday marketing needs.

A video plan is best for those looking to take their content marketing to the next level. However, if you are an agency and need a higher volume of designing work, you can benefit from Kimp Graphics + Kimp Video.

Remember, discounts are also available if you are ready to register for a 3, 6, or 12-month time.

Customer Support

The customer support team is available via Email, Phone, and Live Support for your convenience. For any doubt, you can drop a line at [email protected] or call at 8009469778. The pros help you get started easily. You can get in touch with the skilled support team from Mon to Friday within business hours.

Pros and Cons

Below are the pros and cons we find when using Kimp:

Pros

Here’s what I like about Kimp:

Unlimited Requests and Unlimited Revisions

The best part of signing up at Kimp is that the company lets you submit an unlimited number of requests for different design projects. It includes logos, poster boards, flyers, video thumbnails, mockups, and more based on submitted requests. The design team will work on them for a fixed monthly fee.

Easy to Set-Up

The design of the Kimp website is great and unique. On-boarding is also very simple. You can get started right away. Simply fill up a form on their site, give them the feedback, and get your revisions done. Finally, download your designs.

Video Editing

Kimp also offers cost-effective video editing services to its customers. Professional designers strive hard to make your videos look professional grade.

No Hidden Costs

With Kimp, there is no set-up fee, contracts, no hourly billing, no minimum terms, and no additional fees for source files. You just need to pay a flat monthly rate of $389 per month.

Own Every Design

You are the 100% owner of your designs. Once you are provided with the source file, you can edit, use, or sell them as you would like. The bonus part is that Kimp does not reveal any data about their clients without their consent.

Integration with Trello

Kimp is integrated with Trello to manage user requests and revisions. This means everything occurs in this task management system. You can even get in touch with the team easily.

After your successful sign-up and payment, you will get access to your Trello board. Even if you don’t know how to use Trello, the company will offer you a step-by-step video guide on their FAQ page.

Fast Turnaround Time

If you have a brand that requires fast completion of designs, you can rely on Kimp.io. They will do their best to get them completed within business hours. Since the company offers a fast turnaround time, so you don’t need to worry about anything.

High-Quality Service

Kimp does not outsource any projects they work on. This means you will get high-quality designs consistently every time.

Free Trial

You can try Kimp for seven days for free. It will help you test the service before committing.

Cons

Here are the only things I did not like about Kimp:

No Add-On Pricing for Extras

There are no extras like other providers. This includes free stock photos, animated gifs, custom illustrations, etc.

Custom Illustrations Takes a Long Time

Custom illustrations take longer than general graphic design requests. The team takes 4 or 5 days.

Files Stored in GDrive

Also, the design files are stored in Google Drive. This means different links for every design project.

You May Not Get Full Value for Money

If you do not need design work regularly, you may not get the full value every month. It is mainly beneficial for those businesses that require at least 8-10 hours per month.