When you’re looking for a web server host to keep your website up and running, the search can be overwhelming. This is especially true when you’re not entirely sure what to look for. What makes one web server host better to work with than another? How do I know I’m not setting my business up for failure?
The trick to finding a great web server host is to pay attention to the details during your consultation. What does the web server host have to offer? Here are a few key things to keep in mind when choosing your web server host.
Uptime Guarantee of 99%
Uptime is crucial, especially when your website is for a business. Every minute your website is down is a minute you lose money, customers, and good reviews. A web server host is meant to keep your website up and running around the clock. The best web server hosts will guarantee an uptime between 99% to 99.9%. Avoid server hosts that offer lower than 99%. While every web server needs maintenance, the servers ought to be well taken care of to avoid overheating or breaking down. A web server host offering uptime of less than 99% could be a red flag that they don’t take good care of their servers.
Quality Customer Support
In the event that your server does go down, you want to be sure to have a web server host on your side that understands the severity of the situation. Fast, efficient, and respectful communication is key. The ideal web server host will have a customer support line that’s available 24/7 so you can get ahold of your host whenever possible. If your potential web server host provides support tickets, be sure to ask what their average response time is. Choose a web server host that responds to their support tickets within 30 minutes or less for the best possible customer service.
There’s been a surge of cyberattacks since the COVID-19 pandemic, and cybersecurity continues to be crucial for protecting data and online services. About 35% of surveyed companies report that they’ve experienced a DDoS attack, or a Distributed Denial-of-Service attack, in the past year.
A DDoS attack is when a network of infected machines called a botnet attempts to use fraudulent requests to overwhelm your server. When a user types in your website’s URL, they send a request to the server to visit your website. When a botnet is overwhelming the server with false requests, the server can’t grant the request of the real user. This can keep customers from logging onto your site and doing business with you.
When you’re looking for a web server host, be sure to choose a host that offers you DDoS protection to keep your website safe and secure. Even better, look for a web server host that provides DDoS protection free of charge.
The process of finding a web server host that has your best interest at heart can be a challenge. The good news is that, when you know what to look for, you can find a web server host that has your back. The next time you’re in the market for a new web server host for your website, be sure to keep these three factors in mind.